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Privacy Policy
This policy explains how Ayoopa Inc. ("Ayoopa", "we") handles personal data when you visit our website, contact us, or use the Ayoopa platform. It applies to our own processing. Where we process data on behalf of a customer, we act as a processor and the customer's own privacy notice governs their end users.
Information we collect
- Information you give us. Name, work email, company and role when you request a demo, contact support or apply for a role.
- Account information. User identifiers, workspace membership, roles and authentication events for platform users.
- Platform content. Data the customer connects to the platform, processed on the customer's instructions and held under their configuration.
- Technical information. IP address, browser type, pages visited and referring URL, collected to operate and secure the site.
How we use it
- To provide, operate and support the platform and respond to your enquiries.
- To secure our systems, detect abuse and maintain audit records.
- To meet legal, tax and contractual obligations.
- To send service messages. Marketing email is sent only with consent and can be withdrawn at any time.
What we do not do
We do not sell personal data. We do not use customer platform content to train or fine-tune machine-learning models, and we do not permit our model providers to do so.
Legal bases
Where the GDPR applies, we rely on performance of a contract (providing the platform), legitimate interests (securing and improving our services), consent (marketing) and legal obligation (record-keeping).
Sharing
We share personal data only with sub-processors that help us run the service — cloud hosting, email delivery, error monitoring and support tooling — under written agreements, and with authorities where the law requires it. A current sub-processor list is available on request.
International transfers
Data is stored in the region selected for a workspace. Where data is transferred internationally, we rely on standard contractual clauses or an equivalent mechanism.
Retention
We keep personal data for as long as needed to provide the service and meet our obligations. Customers configure retention for platform content, and we delete or return it on termination as the agreement provides.
Security
We apply encryption in transit and at rest, role-based access control, least-privilege administration, logging and independent audit. See the security overview for detail.
Your rights
Subject to your jurisdiction, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing based on legitimate interests. Write to privacy@ayoopa.com and we will respond within the period the applicable law allows.
Cookies
Our website uses only the cookies needed to operate it and to remember your preferences. We do not use advertising cookies, and we do not run third-party advertising trackers.
Children
The platform is a business tool and is not directed at children. We do not knowingly collect data from anyone under 16.
Changes and contact
We will post any change to this policy on this page with a new effective date. Questions and requests: privacy@ayoopa.com, or Ayoopa Inc., Houston, Texas, United States.